Terms and
conditions of stay

Arrival and Departure

• Check-in: from 2 pm to 6 pm. Please let us know when you expect to arrive. Our reception is staffed until 6.00 pm. In case of late arrival, please let us know well in advance. Upon request, we can also pick you up at St. Lorenzen train station.

• Online-Check-in: you can do it on this page

• Arrival information: Get a detailed description here

• Check-out: until 10 am

Rates

• The prices are based on an occupancy of 2 (Casell & Lata) or 3 (Castellata) people. Exact details can be found on the pages describing each apartment.

• Special rates for children: 0–3 years: 15 € per night | 5–12 years: 40 € per night

• Discount for single guests: 25% off the regular price

• Dog fee: € 30 per night and € 50 for the final cleaning. Please bring your own equipment and food for your four-legged friend and note that there is a leash requirement in Italy and a muzzle requirement on public transport. Get more info about holidaying with dogs to an EU-country here.

Deposit

• To confirm your reservation, we require a 30 % deposit of the total price per holiday apartment. The deposit can be paid via bank transfer, credit card, or online through our “Click to pay” system. You can pay your deposit now here.
  

• Bank details:

  Arieshof einfache landwirtschaftliche Gesellschaft

  Sparkasse Bruneck
  IBAN IT66B0604558240000005007735

  BIC CRBZIT2BXXX


• Payment methods:
  We accept major credit cards, American Express, EC cards, bank transfers, and cash*

• Tourist Tax:

  The offer price does not include the tourist tax of €2.50 per person and night from 14 years on.
  
  *According to Italian law, cash payments are only allowed up to €4,999.99 (excluding non-EU citizens).

Cancellation conditions

• Up to 20 days before arrival: no cancellation fee

• 19 days to 3 days before arrival: 50% of the booked travel price will be charged

• 2 days before arrival, no-show and early departure: 100% of the booked travel price will be charged